Privacy Policy

Our Commitment to Your Privacy

At SafeCanopy Lawton Tree Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or estimate
• Schedule services
• Contact us by phone, email, or through our website
• Make a payment for services
• Sign up for our newsletter or promotional communications

The types of information we may collect include:

• Name and contact information (phone number, email address, mailing address)
• Property address and details about your tree service needs
• Payment information (processed securely through our payment processor)
• Photos of your property or trees (if you provide them for estimates)
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Provide and deliver the tree services you request
• Process payments and send invoices
• Communicate with you about appointments, estimates, and service updates
• Respond to your questions and provide customer support
• Send you service reminders and seasonal tree care tips (if you opt in)
• Improve our services and customer experience
• Comply with legal obligations and resolve disputes

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. These measures include:

• Secure storage of customer records
• Limited access to personal information (only employees who need it to perform their jobs)
• Secure payment processing through reputable third-party processors
• Regular review of our security practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

• Service providers: We may share information with third-party vendors who help us operate our business (such as payment processors, scheduling software, or email service providers). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers: If SafeCanopy Lawton Tree Service is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Website and Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.

We use cookies to:

• Remember your preferences
• Understand which pages you visit and how you interact with our site
• Improve website performance and functionality

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but this may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the right to:

• Access your information: You can request a copy of the personal information we have about you.
• Update your information: If your contact information changes, please let us know so we can update our records.
• Opt out of communications: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
• Delete your information: You can request that we delete your personal information, subject to legal and contractual obligations that may require us to retain certain records.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of your information. We do not sell personal information. To exercise your rights, please contact us.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

SafeCanopy Lawton Tree Service

4 SW H Ave, Lawton, OK 73501

Phone: (580) 350-5828

Email: info@treeservicelawton.com